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SERVICES



Details create the best first impression.


At Perfect Laser, we not only pursue excellence in the quality of our products, but we also pay attention to the care and support services our customer need.

We take into consideration the lifespan of our products, from pre-sale to sale and after-sales services throughout the lifespan of the product, and strive to create more value for our customers.


Pre-Sale Services


1. Free Pre-Sales Consulting / Free Sample Making

Perfect Laser offers 12 hours quick pre-sales response and free consulting. All kinds of technical support services are available for users.

We make free samples for you.

We offer updates about our product designs to all our distributors and users.


2. Factory Visits / Field Trips

Feel free to schedule a visit for an on-site inspection of our company. Perfect Laser will provide you with the best convenient condition.


Sale Services


1. We accept special designs, custom and OEM production

Perfect Laser is always willing to help you realize your special ideas and customized requirements through our innovative ideas.

Do not hesitate to contact us whenever you need special designs or customized machines and OEM machines.


2. Strict Quality Control system of Production

We adopt advanced testing equipment such as; laser power meter, laser testing machine, CNC high-precision processing machine, 3D measuring machine.

At Perfect Laser, we have set up a complete and strict quality control system, which ensures the excellent quality of our machines.


3. 20-30 Working Days Quick Delivery

We have mass produced and stock and ready to use items. We offer 20-30 working days quick delivery.

For big machines and machines with special requirements, we treat as priority customers and produce their cargo first.


After Sales Services


1. 3 Year Quality Guarantee for fiber laser source

Perfect Laser offer 3 years quality guarantee for our fiber laser source, and 12 months quality guarantee for our fiber laser cutting machine.

If you become our long-term customer, we will prolong the quality guarantee period specifically for you.


2. Technical Assistance and Quick Spare Parts Available

Our extensive inventory of spare parts means replacements get shipped to you as quickly as possible.

Immediate technical assistance is only an email or a phone call away.


3. Free Training Service

We insist that our customers receive personal hands-on training with every machine we sell.

This training is free and we will work with you for as long as it takes to ensure you feel comfortable operating your new laser machine.

We pride in our expertise and our ability to educate our customers on the installation, proper maintenance, and most efficient use of Perfect Laser machines.


Testing Process Before Delivery

All our machines are fully-checked by Perfect Laser's QC department before delivery. We make sure you get an excellent and quality assured product.

All our whole machines will enjoy 12 months quality guarantee.

The User's manual and training video (English version) will be sent with the machine, to help you understand the operation so easily.

You will enjoy 24 hours online supports via Skype, what-app chat, email message, online video, and telephone calls.

Door-to-door training services by our engineers are available.


Perfect Laser Is Your Best Choice!!!


As a customer of Perfect Laser, we will cooperate with you based on complete trust and believe.

You will come to discover that we are a reputable supplier and worthy of your trust.

We understand that every customer is valuable. We will value every opportunity to work with you.


Welcome to send enquiry to us right now!